Along with the EDD phone lines backed up, there are a few community EDD resource groups offering support.
SACRAMENTO, Calif .– The Dollars and Sense team heard from countless people struggling to access their unemployment benefits in California, administered by the state’s Department of Economic Development (EDD). Between fraud, technical glitches and frozen debit cards, the ongoing problems within the agency have left thousands desperate for help.
While our team works to find answers for you, here are some other resources you can turn to for help.
Contact your local legislator
If you are still waiting to receive your unemployment benefits, you may be able to get help from your MP or Senator. They have social workers that people can do with their EDD claims.
“We have the same kind of opportunities that every member of the California legislature gets with an election, which is a direct link to those in EDD who can make those decisions,” said assemblyman Jim Patterson, R-Fresno , at ABC10. “So when we go to work with our constituents, we go straight to EDD.”
While local lawmakers recommend contacting their offices, they are also fairly supported. In February, Patterson said all seven of her staff were working on ESD cases.
Try to contact your district representative by phone and email. You can find your local representative here.
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YouTuber Ginny Silver
As a freelance wedding photographer, Ginny Silver’s business has been affected by COVID-19. Silver posted a YouTube video last April telling people how to complete Pandemic Unemployment Assistance (PUA). application.
Since then, Silver has continued to post tips on how to navigate EDD programs and keep viewers up to date on unemployment trends.
“More and more claimants continued to reach out, traditional unemployed claimants in addition to PUAs,” said Silver. “So I continued to create the content because there was such a need.”
You can access his YouTube channel here.
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Facebook group, California Unemployment EDD Problems and Solutions, was established in March last year as an informal self-help group to help reach out to others with similar ECD issues.
The group now has over 18,000 members and continues to help people navigate change with the agency.
RELATED: How to Reopen an Unemployment Claim with EDD | Dollars and Meaning
Center for Workers’ Rights
The Center for Workers’ Rights may be able to help sacramentans struggling with PDD.
Daniela Urban, the executive director of the Center for Workers Rights has been working on unemployment insurance cases since the nonprofit was founded in 2014.
“Because we have years of experience fighting unemployment, we are able to answer these questions and really provide direct help that EDD really should be providing but we don’t have the capacity to do now. Urban said.
Urban has helped thousands of people throughout the appeal process.
To reach the Workers’ Rights Center hotline, the public can call (916) 905-1625.
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EDD California Reddit
California Department of Employment Development is an unofficial subreddit page. While not monitored by EDD employees, it is a community resource for those experiencing similar unemployment issues.
The page has around 6,000 members with new daily posts from requesters sharing their struggles or successes.
As these are unofficial EDD support groups, be careful when sharing your personal information. The Social security administration says: “You must be careful when you share your [social security] number, even if asked. You should ask why your number is needed, how it will be used, and what if you decline. “
If you don’t have access to a computer, you can reopen a complaint over the phone. EDD representatives are available seven days a week from 8 a.m. to 8 p.m.
- English and Spanish 1-800-300-5616
- Cantonese 1-800-547-3506
- Mandarin 1-866-303-0706
- Vietnamese 1-800-547-2058
- TTY 1-800-815-9387
For the latest EDD updates, follow www.abc10.com/money.